At R G P Trust (“we,” “our,” or “us”), operating through https://rgptrust.com, we are committed to protecting the privacy and confidentiality of our donors, volunteers, beneficiaries, and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a donation/membership contribution.

1. Information We Collect

We collect personal information that you voluntarily provide to us when making a donation, registering for membership, or reaching out to us:

• Personal Identification: Name, email address, phone number, mailing address, PAN (Permanent Account Number for tax deduction receipts under Section 80G of the Income Tax Act).

• Payment Information: Payment details (credit/debit card details, net banking credentials, UPI IDs) processed securely through our payment gateway partner (Razorpay). We do not store sensitive credit card or bank credentials on our servers.

• Technical & Usage Data: IP address, browser type, operating system, and website usage statistics collected via cookies to enhance user experience.

2. How We Use Your Information

We use your information solely for non-profit operations, including:

• Processing your donations, recurring membership contributions (e.g., ₹100/month), and issuing 80G tax donation receipts.

• Sending transaction updates, payment confirmations, and receipt PDFs.

• Providing updates on our medical camps, healthcare initiatives, and grants.

• Responding to user inquiries and providing administrative updates.

• Ensuring compliance with legal obligations under Indian regulatory frameworks governing charitable trusts.

3. Data Protection and Sharing

• Zero Third-Party Commercial Sale: We never sell, rent, trade, or share your personal data with commercial third parties for marketing purposes.

• Third-Party Service Providers: We share necessary data with trusted service providers—such as payment gateways (Razorpay) and messaging service providers—strictly for completing transactions and issuing receipts.

• Legal Compliance: We may disclose your data if required by law or in response to valid requests by public authorities in India.

4. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, or alteration. All payments made through Razorpay are processed over an SSL-encrypted protocol adhering to PCI-DSS standards.

5. Your Rights

You have the right to request access to your personal data, update your information, or unsubscribe from non-transactional communications at any time by contacting us at info@rgptrust.com.